Improvement of project and process management at Silkeborg Kommune
In a department or company that handle many tasks and projects, education and improvements may not be prioritized due to lack of time. At the municipality of Silkeborg however they took initiative and got in touch with DIS.
In the property management department of Silkeborg Kommune it was decided to give all employees a project management course and then together optimize the department’s current work processes. Therefore, Silkeborg Kommune contacted Business Consulting at DIS.
The two-day workshop in project management challenged the employees on the importance of communication and defined roles in a project process. In addition, they were introduced to project models, concepts, methods and tools.
The following months were used on workshops with a group from Silkeborg Kommune, where DIS helped the department analyze the current processes, challenges, opportunities and future prospects for the department within project management.
Employee involvement is key
The new project model was designed and optimized in collaboration with the employees in the department, incorporating the new knowledge within project management, task streamlining and new definitions of roles and responsibilities within the newly defined project organization. Through strong employee involvement, the new knowledge within project management was quickly incorporated, together with new initiatives for work processes, as it was possible to get to know the new tools, methods and concepts well before the actual implementation.
- In the property management department in Silkeborg Kommune we saw a need for updating our knowledge within project management and for describing our work processes, this is why we got in touch with DIS. The employees were involved throughout the process and showed great motivation for implementing the new initiatives. We think it has been a positive experience, communication has been good, and our employees have provided us with positive feedback throughout the process, says Morten Bønløkke, Department Manager at Silkeborg Kommune.